Reporting a scam

Complaints
  • Mission statement
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  • Bank environmental policy
  • Legal information
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  • Whistleblowing System
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  • Online Safety

Information on Online Safety

For ProCredit Bank, controlling and avoiding cyber attacks is one of the main priorities. By investing in the latest technology and conducting regular technical checks, we ensure the protection and security of our customers' online banking information. In addition, we provide our customers with detailed information and advice on how to stay safe when banking online to prevent them from falling victim to fraud.

Reporting a scam

If you suspect that any of your personal or financial information related to the services provided by ProCredit Bank has been compromised or you have noticed suspicious activity on your account, please contact us immediately by visiting your nearest branch, contacting the advisor your customer number or by calling  +355 42 389 389. You can also send an email to our email address kujdesindajklientit@procreditbank.com.al.