Where can I find the nearest 24/7 Zone?
A list of all 24/7 Zones can be found here.
Where can I find the nearest ATM?
A list of all ATMs can be found here.
Can I make deposits into my savings account at 24/7 Zones?
From 1 May 2018 access to the savings account will be available only through transfers. You can use the 24/7 Zones to deposit into the current account whereas you can transfer it to your savings account via e-banking.
What is the maximum amount of money which I can deposit at an ATM?
Clients can deposit up to 40 banknotes at the ATM and can make deposits more than once a day, provided that the total amount deposited by the client during the day does not exceed 9,995 Euros. Deposits are usually reflected in the account at the maximum within 20 minutes, except for the deposits after 20:00 hrs, which are reflected the next morning from 07:00 o'clock in the morning.
How does the dropbox function?
Businesses with a daily turnover of more than EUR 10,000 can deposit their turnover at one of our daily turnover deposit safes (dropbox) at any time; this service requires a contract with the bank. Clients will be provided with a card allowing access to the deposit safes of their choice. Clients will receive special plastic deposit bags and the required deposit forms (“Collection Order” and “Funds Origin Statement Form”) and a daily deposit limit will be set. Watch here the video guide.
How much money can I withdraw from an ATM?
The minimum amount you can withdraw is 10 Euros. The usual daily withdrawal limit at a ProCredit Bank ATMs in Kosovo is € 2,000 whereas the weekly limit is € 5,000.
