This platform was developed so that you, our customers, can contact us via e-mail to request information about ProCredit Bank sh.a. and our banking services. We take all enquiries very seriously and are committed to handling your requests in a timely manner.
The personal and financial data that is collected by the Bank will be controlled, processed and transferred for the purpose of establishing and continuously improving the entire contractual relationship between the Applicant/Customer and the Bank. The data will be stored in accordance with Law no. 124, dated 19.12.2024, “On protection of personal data”, as well as the sub legal acts based on this law, on personal data processing in the banking sector.